Job Description - Customer Service Representative

Job Details

Salary and Benefits

• Must be living in Chandler or the surrounding areas
• $16.11 per/ hour, plus uncapped monthly bonuses
• 10% additional increase of per/hour pay with Bilingual Spanish Skill
• Medical, dental, and life insurance, PTO, holiday pay, 401K and tuition reimbursement

Job Type

Full-Time

Qualifications

High School Diploma/ GED equivalent (Required)

Customer Relations, 1 year (Preferred)

Schedule (Full-Time)

Training

Monday – Friday 8:00 AM to 5:00 PM

Post-Training

Monday – Friday 10:00 AM to 7:00 PM

1 rotating ½ day Saturday per Month

Job Description

This role will be filled by a candidate who has a passion for customer service and values helping others. The candidate will handle inbound calls regarding customer’s mortgage concerns. These calls range on a variety of topics which will be covered extensively during the PAID training program. We value every associate’s unique background that they would bring to this organization – while contributing to this amazing team! The candidate will enjoy perks such as medical and life insurance, dental reimbursement, paid time off and holiday pay!

Associates will also enjoy our new facility with a large break room that includes games and a refreshment station! As well as complementary coffee and tea once we are back in office – and we hope to be!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities - Customer Service Representative

• Handle inbound calls for customers mortgage concerns on a wide range of topics.
• Efficiently reach a resolution for the customer while always creating a welcoming relationship.
• Collaborate, adapt and contribute to the customer-focused culture!
• Have a great ability to connect with others and build strong, genuine relationships.

Additional Requirements - Customer Service Representative

• Wi-Fi internet capability at home to work from home temporarily until we move back to the office.
• Be within a comfortable commuting distance of our location in Chandler, AZ.

APPLY TODAY! One of our recruiters will follow-up with you for next steps! We are looking forward to reviewing your application!

Deadline for Applying for Bilingual Customer Service Representative

Apply before March 4th, 2021.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran