Job Description - Customer Service Advocate

We’re offering unlimited growth opportunities, $15-17/hr. plus benefits, and an amazing culture with a nationally recognized insurance company. Enjoy great work-life balance with a Monday through Friday set schedule! Our client invests in your professional growth and provides multiple pathways for advancement to help you achieve your long-term career goals.

You will start as a work from home customer service representative (WFH/remote) and will transition back to the Grandview Heights office in the summer of 2021. Must be in the area or looking to relocate! We will provide everything you need to WFH!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

We help you get your foot in the door at a large, established company while providing benefits and security as you grow your career.

Key Responsibilities - Customer Service Advocate

• You’re the go to person for customers across the U.S. looking to make changes to their life insurance or retirement plans
• Supporting customers as they navigate unique decisions that build their financial future
• Provides complete and detailed solutions ensuring first call resolution
• You will have variety in your day – working both individually and collaborating with a team

Education and Experience - Customer Service Advocate

• Bachelor’s Degree highly preferred, High School/GED required
• 1-2 years Customer Service experience preferred in any industry (retail, restaurant, banking, data entry, etc.)
• No licensing or insurance experience required
• Desire to build a career

Benefits and Pay - Customer Service Advocate

• $15.00-17.00/hour starting pay
• Medical, Dental, & Life Insurance benefits
• Opportunity to earn pay increases within your first year
• Paid Training for 5 weeks from 9:00am to 5:30pm
• Availability Monday to Friday between 8:00am to 8:00pm (full time, set schedule)

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran