As a Customer Service Representative, you will start earning money on day one by using your people skills to help resolve customer concerns in an efficient and professional manner. We want you on our team if you have high standards for excellence, integrity, and customer service. **Candidates must live within 60 miles of Morrisville, NC.**
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
In this role, you will be providing superior customer support throughout the day by answering incoming calls. You’ll use your problem-solving skills to help customers resolve any concerns, questions, or issues they might be experiencing. There is also opportunity to build sales experience by upselling additional services to customers who are looking to continue to beautify their outdoor living space.
Must have access to your own laptop and headphones
Strong mathmatical skills to calculate rate, ratio, and percent
Willingness to work independantly under general supervision
Strong written and verbal communication
Possess ability to upsell products and services to meet customers needs
Excellent customer service skills
High School diploma or equivalent
Strong computer navigation skills
Some customer service experience is a plus!
Paid 1 week training
$13.50/hr plus employer paid benefits and dental reimbursement
You will be working an 8 hour shift, Tuesday-Saturday- shifts vary between the hours of 7:30am-8:00pm
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
InnoSource, a leader in contact center, technical and professional recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.