We are currently seeking customer focused Pharmacy Customer Service Representatives in Orlando, FL!
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.
Provides timely response to patient’s inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards.
Provides pricing, availability, and schedules information within established guidelines.
Receives inbound and outbound calls to patients or medical offices regarding orders for medications, pharmacy services and all other inquiries.
Coordinate patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient information, notifying the pharmacist of issues or changes in the patient’s condition
Hours: Monday - Friday ~ 8 hour shift between 8am-8pm
0-2 years of experience
Basic level skill in Microsoft Office
Experience providing customer service to internal and external customer
High School Diploma/GED
Apply before November 22nd, 2019.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
InnoSource, a leader in contact center, technical and professional recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.